Thursday, October 24, 2013

Unable to Select the ZIP files when we select upload multiple documents option

When I work on My Test Lab, I got the issue that not able to select the ZIP files. Thought to share this to someone who is looking for the same.

Issue:

ZIP files do not appear when we select upload multiple documents option.
For some odd reason, we can’t see our zip files when choose “Upload Multiple Documents”  

Resolution:

Microsoft KB suggests that it is a design behavior with windows vista machines and needs registry modifications to fix it completely.


Fix Suggested:

To fix this problem you need to delete the following registry keys. 

HKEY_CLASSES_ROOT\CLSID\{E88DCCE0-B7B3-11D1-A9F0-00AA0060FA31}
HKEY_CLASSES_ROOT\CLSID\{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}


No comments:

Post a Comment

Your feedback is Much Appreciated. I will try to reply to your queries as soon as possible!!Anil Avula

ShareThis

X